Beginning this Veteran’s Day, November 11, 2017, is proud to expand our online shopping privileges to all honorably discharged veterans of the U.S. military. This highly anticipated change in policy grants online exchange shopping privileges to millions of additional individuals.


We are excited about extending this new privilege to all honorably discharged veterans and invite you to visit to establish your authentication for this important benefit. In addition, keep visiting our site, or connect with us through our CGX Facebook page for further details and announcements as they become available.


Thank you for your service!

CAPT Bruce C. Brown
Commanding Officer
Coast Guard Community Services Command



Q. What is the VOSB?

A. VOSB is the Veteran’s Online Shopping Benefit. Beginning this Veteran’s Day, Saturday, November 11, 2017, honorably discharged U.S. service members will have the ability to shop online via military exchange websites – including


Q. Why has the online shopping benefit been extended to include Veterans?

A. Currently 92% of all Veterans, the vast majority of whom served honorably, receive no military exchange shopping privilege. This proportion is even higher for recently discharged Veterans, many of whom served multiple tours and were discharged prior to meeting the 20-year criteria for retiree status. Allowing online shopping is a way to recognize those who served honorably, and allows Veterans to make a tangible contribution to the quality of life of those who remain on active duty.


Q. Where do I check my eligibility?

A. A special website,, has been set up for Veterans of all military branches to check their eligibility. The site accesses DoD records and informs Veterans of all branches of service whether they have the proper discharge status to qualify. Your records must be complete. Ready to find out your status? Simply go to and follow the instructions. For questions regarding your verification, please reference the FAQ section on


Q. I’m Verified! Now how do I sign-up?

A. Registering online will not begin until the program launches on November 11, 2017, but please stay tuned to our official VOSB page as well as our Facebook page for all updates. Once your benefit begins on November 11, you will need to register on


In order to create an account… You will need to know your DOD ID#. If you do not have one, you will be prompted to go to a different screen where you can enter in the last 4 digits of your social security number and your date of birth. You can then continue to complete your account. If your eligibility occurred prior to digital record keeping, please reach out to the team. They can provide information on submitting your DD-214. Once your eligibility has been confirmed, they will add you to the eligible Veterans database and you will then be eligible to shop at


Q. Will I be able to shop at all military exchange websites?

A. Yes, the shopping benefit will be available exclusively online via all military exchange websites. The benefit does not extend to in-store purchases/pick-ups or grant access to your local military installation or facility.